Game Portfolio and Return to Player Performance
Coolzino hosts more than 3,900 games across its portfolio, including approximately 3,100 video slots, 400 progressive jackpots, and over 160 live dealer tables. Slots remain the primary driver of engagement, accounting for 71% of all wagers, consistent with European averages reported by H2 Gambling Capital (70–72%).
The average Return to Player (RTP) rate across all games is 96.3%, which is above Belgium’s typical range of 94–95%. On progressive jackpot titles alone, Coolzino pays out over €1.5 million monthly, with individual jackpot wins regularly exceeding €200,000.
Session duration averages 43 minutes for standard users and extends to over 80 minutes among VIP customers. Notably, 75% of new players make their first deposit within 48 hours of registration.
Mobile Traffic and User Activity Statistics
Mobile devices generate 69% of all site visits, a 13% increase over 2023. This trend is in line with Belgium’s broader digital habits, where nearly 85% of internet users access services primarily via smartphones (Statista, 2024).
The mobile version of Coolzino loads in just 2.1 seconds on average, contributing to a bounce rate of 16%—well below the European iGaming benchmark of 22–26%.
In June 2025, the platform recorded more than 2.2 million unique visitors, reflecting a 28% year-over-year growth. Geographic traffic distribution is as follows:
- Belgium: 62%
- The Netherlands: 15%
- France: 11%
- Other EU countries: 12%
Payment Methods and Transaction Data
Coolzino supports over 25 payment methods, including Bancontact, Visa, Mastercard, PayPal, Skrill, and cryptocurrencies such as Bitcoin and Ethereum. In Q2 2025, the platform processed over 790,000 transactions, marking a 35% increase compared to the same period in 2024.
The average deposit amount stands at €52, while withdrawals average €110. copyright payments now account for 18% of all transactions, up from 10% in 2023.
Withdrawals are processed quickly, with 92% completed within 3 hours. The platform uses AES-256 encryption and proprietary AI-powered fraud detection with a 99.4% success rate. Chargeback rates remain low at 0.4%, well under the regional average of 1–1.3%.
Promotions, VIP Program, and Player Retention
Approximately 80% of Coolzino’s active users claim at least one bonus each month. The welcome package includes a 100% match bonus up to €1,500 plus 200 free spins on selected slot titles.
Coolzino operates a five-tier VIP program offering:
- Personalized account management
- Higher withdrawal limits
- Faster payouts
- Tailored promotions and exclusive tournaments
VIP players deposit on average 3.3 times more than standard users and spend 2.6 times longer per session. Six-month retention in the VIP segment reaches 63%, compared to a 44% platform-wide average. A special April 2025 promotion boosted deposits by 31% and new registrations by 29% compared to March.
Regulatory Compliance and Player Protection
Coolzino holds a license issued by the Belgian Gaming Commission (BGC) and complies fully with GDPR and Belgium’s strict advertising and player protection regulations. The platform offers self-exclusion tools, deposit limits, wagering time reminders, and loss limits.
In Q2 2025, 14% of users activated at least one responsible gambling feature, an improvement from 10% in 2023. An independent compliance audit completed in March 2025 confirmed a 99% adherence rate across responsible gaming, anti-money laundering (AML), and data security measures.